Knowledge Hub

Signing In

Metopia Sign-In is a set of registered credentials used to authenticate a user. Metopia Sign-In consists of a username/e-mail and password. If user has set up a 2FA Authentication, the 2FA code will be required as an additional form of Sign-In verification.
Sign-In is used to access Metopia.App dashboard features. This is a security measure designed to prevent unauthorized access to confidential user data. When a login fails (i.e, the username and password combination does not match a user account), the user is disallowed access.
If user has forgotten the Sign-In credentials, we recommend contacting our Support Team to resolve the issue.
IMPORTANT! If user notices unauthorized Account Sign-In, the user has to contact Support Team immediately to prevent any potential loss of funds.