# Signing In

Metopia Sign-In is a set of registered credentials used to authenticate a user. Metopia Sign-In consists of a username/e-mail and password. If user has set up a 2FA Authentication, the 2FA code will be required as an additional form of Sign-In verification.

Sign-In is used to access Metopia.App dashboard features. This is a security measure designed to prevent unauthorized access to confidential user data. When a login fails (i.e, the username and password combination does not match a user account), the user is disallowed access.

If user has forgotten the Sign-In credentials, we recommend contacting our [Support Team](https://docs.metopia.app/metopia.app/support) to resolve the issue. 

<mark style="color:red;">**IMPORTANT!**</mark>**&#x20;If user notices unauthorized Account Sign-In, the user has to contact** [**Support Team**](https://docs.metopia.app/metopia.app/support) **immediately to prevent any potential loss of funds.**