Frequently Asked Questions
Questions and Answers to a list of common questions that users might ask regarding Metopia.App
Metopia is a real estate management start-up that provides investment, development, advertising, and hosting possibilities in Web3 operational environment, metaverse platforms and assets, real estate services, other Web3-related enterprises, and associated operations and services businesses that provide great risk-adjusted total returns.
Metopia carries out an continous and sustainable investment return through an autonomous easy-to-use system with improved connectivity, transactional efficiency and exceptional security.
For detailed information on How to start using Metopia.app, please visit Metopia Knowledge Hub and navigate through Menu Bar for the instructions.
You can register your Metopia Account by clicking on "Enter App" and selecting "Sign Up".
You can change your wallet in the Account Dashboard under "Wallets" section in the menu. For more detailed information please read our guide.
Your Metopia Balance is where all of your managed contract funds are transferred, including automated accruals and contract investment after contract termination.
Balance is implemented in order to reduce unnecessary transactions and, therefore, save on transactional costs. Users may choose how to manage their Balance funds by either withdrawing the funds from the Balance to the personal wallet or creating a new investment using Balance instead of a personal cryptocurrency wallet.
IMPORTANT! Users cannot add funds to the Balance directly from their personal cryptocurrency wallet. Balance value is formed only from existing Active Contract.
You can set up your 2FA key in the Account Dashboard "Settings". For more detailed guide, please visit this section.
When logging in Metopia.App, please select "Reset Access". You will receive a confirmation e-mail that will redirect you to "New Password" page.
We kindly ask to double-check if the details entered were valid. If you are uncertain about the correctness of details entered, please select "Reset Password" to update your log in information.
Multiple Accounts are forbidden and will not be tolerated. Multiple account use may result in account termination without a possibility of a refund.
If you have family or house members who register under the same internet connection, please contact Live Support to review your case.
In some cases multiple account detection system can flag Metopia Accounts automatically under suspicion of Metopia Application abuse.
Currently, Metopia accepts only 6 cryptocurrencies. More additional options will be implemented in further updates as Metopia grows and expands its user base.
List of cryptocurrencies accepted by Metopia.App:
- Tether (USDT TRC-20)
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Tron (TRX)
- Binance (BNB BEP-20)
There are no deposit or withdrawal fees applied to your funds. Metopia only collects the Contract Termination Fee when a user has made a decision to Release Contract Funds.
The Contract Termination Fee varies from 50% to 26% of your Contract value, depending on the amount of days the contract was active.
You can have an unlimited amount of simultaneous contracts active at the same time. The additional contracts can be created in a different or same cryptocurrency as your original active contract.
Metopia is working hard on improving user experience on day-to-day basis. Currently, Metopia offers Lockdrop feature for most dedicated Metopia investors and 10% referral commission for every associate invited.
You can create a new contract by selecting "Create New" in the Account Dashboard Overview or by clicking on "Deposit" section in the Account Dashboard Menu.
Minimum deposit correlates with the cryptocurrency of your choice. Here is a list of minimum deposit amount for each cryptocurrency accepted by Metopia:
- 25 USDT
- 0.001 BTC
- 0.015 ETH
- 0.45 LTC
- 360 TRX
- 0.1 BNB
There are no limits for the maximum amount of deposit funds.
Contract Lock means that the funds are locked and will not be returned automatically at any point until the Contract is Terminated in order to prevent Metopia capital volatility. Additionally, Contract Lock helps us reduce Multiple Account and Invite System abuse.
Contract Lock is applied to each new investment.
Contract Lock is applied by default on each new contract created. However, the contract can be manually terminated by user at any desirable moment.
Active Contract is the amount of invested funds that provide accruals. Each Active Contract is automatically locked and can be terminated at any given moment. Contracts remain Active and provide weekly accrual until the contract is terminated by user.
Contract can be terminted/deactivated only by using "Terminate Contract" function. Keep in mind that Contract Termination Fee is applied when choosing the option.
The full list of all Active Contracts created by user can be found in the "Investments" section in the Account Dashboard Menu.
You can withdraw your funds from the Account Balance under "Withdraw" section in the Account Dashboard Menu.
For more detailed guide on how to Withdraw the funds, we kindly ask you to check both tutorials by Metopia, Contract Termination and Withdraws.
Minimum withdraw from the Account Balance correlates with the cryptocurrency of your initial investment. Here is a list of minimum withdrawal amount for each cryptocurrency accepted by Metopia:
- 5 USDT
- 0.0002 BTC
- 0.003 ETH
- 0.09 LTC
- 72 TRX
- 0.02 BNB
There are no limits for the maximum amount of withdrawn funds.
Contract Termination is a function developed to retract locked initial investment. Users can Release full or partial amount of funds and receive them to the Account Balance after Termination Fee is applied.
IMPORTANT! If the amount of funds remaining in the Active Contract is lower than Minimum Deposit, the Contract will be deactivated and will not provide further accruals.
Termintion Fee is applied every time the user decides to retreive invested funds in the Contract. The Termination Fee rate can be found in the top corner of the Contract Termination function.
Maximum Rate: 50% (first month)
Minimum Rate: 26% (after 4 months)
Termination Fee rate directly depends on the amount of time the Contract is kept Active. The Release Fee is downscaling at 6% monthly.
Metopia Marketplace offers Advertisers a chance to promote their services or products in multiple Metaverse projects. Advertisers may submit an application for ad space and potentially generate revenue from their ads by attracting more new consumers.
Currently, Metopia Markeplace offers products listed below:
- Billboards
- Dedicated Areas
- Event Spots
- Branded NFTs
Metopia Partners are chosen individually after a review. Submit a Partner Contact Form in "Partners" page in the Metopia.App website Menu in order to be reviewed by our Marketing Department.
IMPORTANT! All requests are reviewed within 48 hours after the Partner Contact form is submitted. If you haven't been contacted after 48 hours, the request has been declined.
Potential Metopia Partners are required to provide one the following:
- Genuine traffic
- 10,000 unique user network or 100,000 monthly traffic volume
- Attract at least 50,000 USD in fund value
- Active follower engagement
- Content quality meets Metopia brand vision
If one or more of previously mentioned requirements are met, the potential partner is viable for a review.
- Metopia Partners get special access to our design departments talents. If you need specific banner sizes, updated content, new images, or other assets to help your network grow, we will be there for you;
- Metopia Partners have direct line of communication with our marketing department, and their support requests always receive priority status for faster review times;
- Sponsorship for Metopia related marketing activities (seminars, webinars, online course, business cards for an events, etc). Metopia Partners receive payments for their marketing activities, from reimbursements to direct sponsorships. the form of a Metaverse, which will be powered by a native token, $MTPT.
- Progressive commission rates up to 50%. Starting rates for partners: 30% commissions for newly onboarded users, and a lifetime commission starting from 10% for each investor you attract to the Metopia App.
Last modified 8mo ago