Frequently Asked Questions
Questions and Answers to a list of common questions that users might ask regarding Metopia.App
About
What is Metopia?
Metopia is a real estate management start-up that provides investment, development, advertising, and hosting possibilities in Web3 operational environment, metaverse platforms and assets, real estate services, other Web3-related enterprises, and associated operations and services businesses that provide great risk-adjusted total returns.
How does Metopia make profit?
Metopia carries out an continous and sustainable investment return through an autonomous easy-to-use system with improved connectivity, transactional efficiency and exceptional security.
For more additional information on Metopia Economics, we invite you to read Metopia Whitepaper.
Is Metopia.App secure?
Security and User Data protection is our top priority. Our servers are stored and maintained following powerful and modern cybernetic standards.
How to start using Metopia.App?
For detailed information on How to start using Metopia.app, please visit Metopia Knowledge Hub and navigate through Menu Bar for the instructions.
If any additional assistance is required, please contact Live Support.
Account
How to Register an Account at Metopia?
You can register your Metopia Account by clicking on "Enter App" and selecting "Sign Up".
Step-by-step Registration guide can be found here.
How can I change my wallet address?
You can change your wallet in the Account Dashboard under "Wallets" section in the menu. For more detailed information please read our guide.
What is Balance?
Your Metopia Balance is where all of your managed contract funds are transferred, including automated accruals and contract investment after contract termination.
Balance is implemented in order to reduce unnecessary transactions and, therefore, save on transactional costs. Users may choose how to manage their Balance funds by either withdrawing the funds from the Balance to the personal wallet or creating a new investment using Balance instead of a personal cryptocurrency wallet.
IMPORTANT! Users cannot add funds to the Balance directly from their personal cryptocurrency wallet. Balance value is formed only from existing Active Contract.
How can I set up 2FA key?
You can set up your 2FA key in the Account Dashboard "Settings". For more detailed guide, please visit this section.
I forgot my password.
When logging in Metopia.App, please select "Reset Access". You will receive a confirmation e-mail that will redirect you to "New Password" page.
For more information, please visit Troubleshooting section.
I cannot sign in my Account.
We kindly ask to double-check if the details entered were valid. If you are uncertain about the correctness of details entered, please select "Reset Password" to update your log in information.
If your attempts are continuously unsuccessful, please contact Metopia Live Support.
Can I have multiple Accounts?
Multiple Accounts are forbidden and will not be tolerated. Multiple account use may result in account termination without a possibility of a refund.
If you have family or house members who register under the same internet connection, please contact Live Support to review your case.
My Account was flagged under "Multiple Account" suspicion.
In some cases multiple account detection system can flag Metopia Accounts automatically under suspicion of Metopia Application abuse.
If your account was flagged, please contact Live Support to review your case.
Fund Management
General Information
What cryptocurrencies does Metopia.App accept?
Currently, Metopia accepts only 6 cryptocurrencies. More additional options will be implemented in further updates as Metopia grows and expands its user base.
List of cryptocurrencies accepted by Metopia.App:
Tether (USDT TRC-20)
Bitcoin (BTC)
Ethereum (ETH)
Litecoin (LTC)
Tron (TRX)
Binance (BNB BEP-20)
For more details about contracts, check out Metopia Application Walkthrough.
What Fees are applied when I use Metopia.App?
There are no deposit or withdrawal fees applied to your funds. Metopia only collects the Contract Termination Fee when a user has made a decision to Release Contract Funds.
The Contract Termination Fee varies from 50% to 26% of your Contract value, depending on the amount of days the contract was active.
How much can I profit?
Metopia continuously and efficiently provides a stable 1.6 % weekly profit on each Active Contract.
For more details about contracts, check out Metopia Application Walkthrough.
For how long can I profit?
There is no limit when it comes to the duration of an Active Contract.
For more details about contracts, check out Metopia Application Walkthrough.
Can I have multiple active contracts at the same time?
You can have an unlimited amount of simultaneous contracts active at the same time. The additional contracts can be created in a different or same cryptocurrency as your original active contract.
Keep in mind that contracts can be created only with the cryptocurrencies accepted by Metopia.
Are there any additional benifits?
Metopia is working hard on improving user experience on day-to-day basis. Currently, Metopia offers Lockdrop feature for most dedicated Metopia investors and 10% referral commission for every associate invited.
Check out Metopia Roadmap for more exciting updates expected at Metopia.App
Deposits
How can I deposit funds?
You can create a new contract by selecting "Create New" in the Account Dashboard Overview or by clicking on "Deposit" section in the Account Dashboard Menu.
For more detailed guide on Deposits, please check this tutorial.
What is the minimum deposit?
Minimum deposit correlates with the cryptocurrency of your choice. Here is a list of minimum deposit amount for each cryptocurrency accepted by Metopia:
25 USDT
0.001 BTC
0.015 ETH
0.45 LTC
360 TRX
0.1 BNB
For more details about contracts, check out Metopia Application Walkthrough.
What is the maximum deposit?
There are no limits for the maximum amount of deposit funds.
For more details about contracts, check out Metopia Application Walkthrough.
What is Contract Lock?
Contract Lock means that the funds are locked and will not be returned automatically at any point until the Contract is Terminated in order to prevent Metopia capital volatility. Additionally, Contract Lock helps us reduce Multiple Account and Invite System abuse.
Contract Lock is applied to each new investment.
For more details about contracts, check out Metopia Application Walkthrough.
For how long Contract Lock is applied?
Contract Lock is applied by default on each new contract created. However, the contract can be manually terminated by user at any desirable moment.
IMPORTANT! When choosing to Terminate Contract, Contract Termination Fee will be applied.
What is an Active Contract?
Active Contract is the amount of invested funds that provide accruals. Each Active Contract is automatically locked and can be terminated at any given moment. Contracts remain Active and provide weekly accrual until the contract is terminated by user.
Contract can be terminted/deactivated only by using "Terminate Contract" function. Keep in mind that Contract Termination Fee is applied when choosing the option.
The full list of all Active Contracts created by user can be found in the "Investments" section in the Account Dashboard Menu.
Withdrawals
How can I withdraw funds?
You can withdraw your funds from the Account Balance under "Withdraw" section in the Account Dashboard Menu.
For more detailed guide on how to Withdraw the funds, we kindly ask you to check both tutorials by Metopia, Contract Termination and Withdraws.
What is the minimum withdraw?
Minimum withdraw from the Account Balance correlates with the cryptocurrency of your initial investment. Here is a list of minimum withdrawal amount for each cryptocurrency accepted by Metopia:
5 USDT
0.0002 BTC
0.003 ETH
0.09 LTC
72 TRX
0.02 BNB
For more details about investments, check out Metopia Application Walkthrough.
IMPORTANT! In order to withdraw your Active Contract, first you have to Terminate Contract.
What is the maximum withdraw?
There are no limits for the maximum amount of withdrawn funds.
For more details about Contract, check out Metopia Application Walkthrough.
IMPORTANT! In order to withdraw your Active Contract, first you have to Terminate Contract.
What is Contract Termination?
Contract Termination is a function developed to retract locked initial investment. Users can Release full or partial amount of funds and receive them to the Account Balance after Termination Fee is applied.
IMPORTANT! If the amount of funds remaining in the Active Contract is lower than Minimum Deposit, the Contract will be deactivated and will not provide further accruals.
How to Terminate Contract?
Contract can be terminated under "View Details" of the Active Contract.
For more detailed guide on how to Terminate Contract, check our tutorial here.
What is the Contract Termination Fee?
Termintion Fee is applied every time the user decides to retreive invested funds in the Contract. The Termination Fee rate can be found in the top corner of the Contract Termination function.
Maximum Rate: 50% (first month)
Minimum Rate: 26% (after 4 months)
Termination Fee rate directly depends on the amount of time the Contract is kept Active. The Release Fee is downscaling at 6% monthly.
Marketplace
What is Metopia Marketplace?
Metopia Marketplace offers Advertisers a chance to promote their services or products in multiple Metaverse projects. Advertisers may submit an application for ad space and potentially generate revenue from their ads by attracting more new consumers.
For more information about Metopia Marketplace, please visit this page.
What do you offer in Marketplace?
Currently, Metopia Markeplace offers products listed below:
Billboards
Dedicated Areas
Event Spots
Branded NFTs
For more information about Metopia Marketplace, please visit this page.
How to start a campaign?
In order to start a campaign, advertiser has to reach out to Metopia Marketing Department by submitting an e-mail. Personal Account manager contact you to assist with the campaign.
Affiliates
Metopia Partners
How can I become an official Metopia Partner?
Metopia Partners are chosen individually after a review. Submit a Partner Contact Form in "Partners" page in the Metopia.App website Menu in order to be reviewed by our Marketing Department.
For more detailed guide, please visit this page.
IMPORTANT! All requests are reviewed within 48 hours after the Partner Contact form is submitted. If you haven't been contacted after 48 hours, the request has been declined.
What are the requirements to become a Metopia Partner?
Potential Metopia Partners are required to provide one the following:
Genuine traffic
10,000 unique user network or 100,000 monthly traffic volume
Attract at least 50,000 USD in fund value
Active follower engagement
Content quality meets Metopia brand vision
If one or more of previously mentioned requirements are met, the potential partner is viable for a review.
What are the benefits of becoming a Metopia Partner?
Metopia Partners get special access to our design departments talents. If you need specific banner sizes, updated content, new images, or other assets to help your network grow, we will be there for you;
Metopia Partners have direct line of communication with our marketing department, and their support requests always receive priority status for faster review times;
Sponsorship for Metopia related marketing activities (seminars, webinars, online course, business cards for an events, etc). Metopia Partners receive payments for their marketing activities, from reimbursements to direct sponsorships. the form of a Metaverse, which will be powered by a native token, $MTPT.
Progressive commission rates up to 50%. Starting rates for partners: 30% commissions for newly onboarded users, and a lifetime commission starting from 10% for each investor you attract to the Metopia App.
Invite
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